Privacy Policy
At Healbridge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This policy applies to all information collected through our website, mobile applications, and any other services we provide. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information We may collect the following types of personal information: - Contact Information: Name, email address, phone number, and mailing address - Medical Information: Medical history, symptoms, treatment preferences, and health-related data - Demographic Information: Age, gender, nationality, and country of residence - Communication Records: Correspondence, consultation notes, and appointment history - Technical Information: IP address, browser type, device information, and usage data
How We Collect Information
We collect information through various means: - Directly from you when you fill out forms on our website - When you contact us via phone, email, or other communication channels - During consultations and medical appointments - Through cookies and similar technologies on our website - From third-party sources with your consent
How We Use Your Information
We use your information for the following purposes: - Providing Medical Services: To deliver healthcare services, consultations, and treatments - Communication: To respond to your inquiries and provide updates about your care - Appointment Management: To schedule and manage appointments and consultations - Medical Records: To maintain accurate medical records and treatment history - Quality Improvement: To improve our services and patient care - Legal Compliance: To comply with applicable laws and regulations - Website Improvement: To enhance our website functionality and user experience
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances: - With Your Consent: When you explicitly authorize us to share your information - Medical Professionals: With healthcare providers involved in your care - Legal Requirements: When required by law or legal process - Emergency Situations: In emergency situations to protect your health and safety - Service Providers: With trusted third-party service providers who assist us in operating our services
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of sensitive data in transit and at rest - Regular security assessments and updates - Access controls and authentication procedures - Staff training on data protection and privacy - Secure data storage and backup systems
Your Rights and Choices
You have the following rights regarding your personal information: - Access: Request access to your personal information - Correction: Request correction of inaccurate or incomplete information - Deletion: Request deletion of your personal information (subject to legal requirements) - Portability: Request a copy of your information in a portable format - Restriction: Request restriction of processing in certain circumstances - Objection: Object to processing of your information in certain cases
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us: - Remember your preferences and settings - Analyze website traffic and usage patterns - Provide personalized content and advertisements - Improve website functionality and performance You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
International Data Transfers
As an international medical center, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:Email: info@healbridge.istanbulAddress: Istanbul, Turkey
Last Updated: August 15, 2025